Shipping policy

EaseGlow

At EaseGlow, we are committed to delivering your order quickly, safely, and efficiently.

Processing Time

All orders are processed within 1–4 business days (excluding weekends and holidays). Once your order has been processed, it will be shipped immediately.

Shipping Time

Estimated delivery times:

South Africa: 8–11 business days

Please note that delivery times may vary depending on your location and external factors such as customs delays or courier issues.

Shipping Costs

We offer standard shipping rates calculated at checkout.
Occasionally, we run promotions that include free shipping.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery in real-time.

Delays

While we strive to meet all delivery estimates, delays may occur due to:

High order volumes
Customs processing
Courier delays beyond our control

We appreciate your patience and understanding.

Incorrect Address

Please ensure that your shipping details are correct at checkout. EaseGlow is not responsible for orders shipped to incorrect addresses provided by the customer.